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A Heidrick & Struggles survey collects the advice of more than 700 human resources officers and transitioning executives on how best to move into a new role.

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A leading designer explains how “design thinking” can help executives understand their customers and bring innovation to products and services.

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Strong customer strategies arise from strong customer cultures. Leaders can better shape — and sustain — them by adhering to five principles.

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US companies of all stripes can benefit from more diverse senior management with a broader range of cultural experiences and cognitive skills. Developing such leaders will be a competitive necessity in an increasingly complex world.

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