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The best nominating committees look beyond traditional pools of talent, astutely assess candidate readiness, and thoroughly prepare to defend nominees’ business and cultural fit with the entire board.
Smart leaders shape their company’s culture — instead of allowing the culture to shape the company.
Leaders cast visible “shadows” over the cultures of their organizations — for good or ill. Only when the top team lives and breathes the changes it wants and expects from the organization will change succeed.
Strong customer strategies arise from strong customer cultures. Leaders can better shape — and sustain — them by adhering to five principles.
The CEO of Methodist Le Bonheur Healthcare describes how an effort to enhance a patient and family–centered culture of compassion helped the company improve associate satisfaction, patient experience, and clinical outcomes.