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Combining purposeful leadership and broad engagement helps leaders shape their company’s culture — instead of allowing the culture to shape the company.

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Publication

CEOs and other senior executives need to learn new skills — and in some cases, new mind-sets — to thrive as leaders in a hyperconnected world.

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Video

Digital and technological innovations are rapidly changing the competitive landscape. This video showcases how developing greater agility can help your organization weather the storm.

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Publication

Our discussion with executives from Facebook, LinkedIn, and Salesforce highlights the ways in which data analytics is transforming human resources.

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Publication

The global convenience store retailer is challenging retailing’s status quo through business model innovation and out-of-the-box partnerships.

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Article

Ready or not, a technological revolution is coming to human resources that could help level the playing field for millions of diverse job candidates and employees.

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Publication

“Robo advisors” are threatening to upend the business of financial advisors everywhere. Or are they? A closer look at four plausible scenarios offers practical insights for financial planners eyeing an uncertain future.

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Publication

An executive’s guide to the factors that make a digital transformation successful—and the common pitfalls to avoid.

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Publication

The digital revolution has big implications for boards. The best of them are already working hard to bolster their digital know-how.

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Event

Four trends emerging from the 2016 JP Morgan Healthcare Conference highlight the accelerating pace of change and increased emphasis on performance throughout the industry.

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Publication

The key is creating a culture where people are optimistic in the face of challenge, regularly seek to improve, and embrace the opportunities for reinvention that digital brings.

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Publication

The transformative CEO in a hyperconnected world defends the core market and plays offense as a disruptor.

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Publication

Companies that chase digital opportunities without first understanding whether their people have the requisite mind-sets to seize them will likely fail.

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Publication

With customers calling the shots like never before, companies need a new kind of customer experience leader. The best of these will excel in three areas.

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Publication

A collection of insights, success stories, and lessons learned from MIT’s recent chief data officer roundtable.

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Publication

Banks, asset managers, and insurance companies can no longer get by with an incomplete understanding of their customers. Thriving in the new era of customer centricity requires a new kind of leader.

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Publication

All (transformative) roads lead to Digital

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Article

It is a fact – technological advancements just keep accelerating. Digital technology has taken over our lives and digital convergence is within sight. If digital skill sets are not continually refreshed, they can rapidly become as obsolete as an old Nokia flip phone.

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Expert Guidance

Why has customer experience improvement become such a hot topic today? Consumer expectations are higher. Word of mouth travels faster. Consumers are empowered like never before. And great customer experience drives loyalty and revenue. Downplaying the importance of the customer experience is no longer an option as the voice of the customer continues to get louder.

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Article

Retail and consumer product companies are facing an increasingly challenging environment. Digital convergence remains pervasive and informed consumers continue to become more health-conscious and aware of sustainability issues. This combination of dynamics is placing pressure on the extended supply chain of companies in the sector.

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