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Culture Shaping
What We Do
Whether evolving their strategy, undergoing a merger or acquisition, or internally realigning to remain relevant in an evolving world, businesses confronting change require thriving cultures to confidently confront the challenges of today and tomorrow. Although many companies have traditionally thought of culture as an afterthought, our research shows that organizations that treat culture as a top..


When the company pivots, make sure the culture pivots with it
Knowledge Center
When companies make a strategic shift, the chairman and board of directors must ensure the culture also pivots — starting with the top team — to make the strategy work.


The five essentials of customer-centric cultures
Knowledge Center
Strong customer strategies arise from strong customer cultures. Leaders can better shape — and sustain — them by adhering to five principles.


Podcast episode 10: Culture through the regulator’s lens
Knowledge Center
Priya Dixit Vyas speaks with Natalie Ceeney, chair of Innovate Finance and former CEO of the UK’s Financial Ombudsman Service, on why leaders should focus on corporate culture.


Culture's Seat in the Boardroom
Knowledge Center
Jasmine Whitbread, non-executive director of Standard Chartered and BT Group, sits for an exclusive interview to discuss a range of topics surrounding culture's place in the boardroom.


Accelerating performance through culture change: Lessons from the banking industry
Knowledge Center
For many financial-services organizations, rebuilding trust with customers will require a focus on culture—not just compliance. Two forward-looking banks are leading the way.


The four principles of culture change
Knowledge Center
Smart leaders help shape their company’s culture — instead of allowing the culture to shape the company.


Culture: The fuel that rocketed Dynegy back into the power elite
Knowledge Center
Dynegy CEO Robert Flexon discusses a successful turnaround strategy that included a culture ‘reset’ as a critical pillar to create a winning, agile mind-set that has propelled three-fold growth.


Leading culture transformation in engineering and manufacturing
Knowledge Center
To create true innovation and unleash productivity, manufacturing company leaders should consider a strategy beyond a focus on process improvement, cost, quality, and delivery that includes a culture change to enhance spirit, performance, and competitiveness.


Scaling culture change: Cafe Rio’s winning ingredient for growth
Knowledge Center
The head of HR at Cafe Rio Mexican Grill describes how the company baked the best of its small business culture into a scalable model that is proving vital for the company’s success.


Leading Culture Change in Banking
Knowledge Center
In an industry that historically has changed at a sedate pace, big banks have been altering the way they do things at dizzying speed. Facing narrow margins, tighter regulation and wary customers, they are forging new business models, transforming operational processes and re-orienting around service.


Avoiding culture clash in mergers and acquisitions
Knowledge Center
Many mergers fail to realize their full potential because of conflicting cultures. But a systematic approach to addressing culture can help overcome this costly obstacle.


Changing bank culture: Lessons from the financial crisis
Knowledge Center
Former New York Fed supervisor Sarah Dahlgren describes how failures in company culture contributed to the financial crisis—and why improvements now might help banks better weather the next one.


Four key principles to successful culture change
Knowledge Center
Leaders who have been most successful at shifting their company culture employ four key principles for success. This video interview shares insights from the field.


How board governance and company culture intersect
Knowledge Center
Few issues of organizational effectiveness and performance have moved so decisively to the front burner in recent years as culture.


Is this the year that banks finally begin getting culture right?
Knowledge Center
The next wave of banking leaders will be judged not for their heroics but for steady stewardship that enables their institutions to endure on behalf of clients, shareholders, and employees.


How culture helped maximize performance across Methodist Le Bonheur Healthcare system
Knowledge Center
Methodist Le Bonheur Healthcare CEO Gary Shorb discusses many positive outcomes from creating a 'Power of One' culture across the eight-hospital system on everything from financial performance to patient satisfaction and employee engagement.


Leading change: Five CEOs on the power of culture
Knowledge Center
Smart leaders shape their company’s culture — instead of allowing the culture to shape the company.


Culture & Arts
What We Do
For 60 years, Heidrick & Struggles has partnered with preeminent cultural, educational and historical institutions to help clients meet their strategic, operational and financial goals. Because of the specialized nature and the distinct individuality of these organizations, we are highly selective in the assignments we seek. We custom-tailor our approach to meet the unique needs of each individual..


Find your place on the “culture continuum”
Knowledge Center
By starting with a clear-eyed view of where a company’s culture is, senior executives can better articulate what it could be—and spark the sorts of frank management conversations that help link culture to commercial business goals.


Creating a culture of mentorship
Knowledge Center
A new survey sheds light on the importance of mentoring—what works, what doesn’t, why it matters, and how companies could support it better.


Becoming a talent magnet through culture: An interview with Grant Thornton CEO Mike McGuire
Knowledge Center
The CEO of Grant Thornton LLP describes how the accounting firm transformed its culture to empower its employees, better meet clients’ needs, and become an employer of choice.


Board Effectiveness
What We Do
The demands on Chairmen and Boards are accelerating rapidly due to increased scrutiny and higher expectations from regulators, activist shareholders and the business media. Governance and compliance remain significant issues that Boards must address, but are only part of the story. A truly effective board of directors is concerned to move ‘beyond compliance’ focusing on behavioral and relationship..


Creating a Coaching Culture That Works
Knowledge Center
Leaders who create an internal culture of coaching enable employees to perform at their best. These three steps will help carve a path towards culture change for the better.


Solving the tensions of reshaping the organization to develop CEO successors
Knowledge Center
As the date of a planned CEO succession nears, organization redesign can help make sure that a top internal candidate will be as well prepared as possible to make the demanding leap to the top job.


Shaping the agile organization
Knowledge Center
Combining purposeful leadership and broad engagement helps leaders shape their company’s culture — instead of allowing the culture to shape the company.