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A series of panel discussions at the annual conference focused on issues of cybersecurity and trust, the importance of having the right talent in the right places, leading complex organizations, and the increasing services trade, among other pressing topics for academic, corporate, and governmental leaders.
In this podcast, Andrew Bester, CEO of The Co-operative Bank, discusses the challenges the consumer banking sector faces in a digital world and the steps The Co-op Bank is taking to overcome them, always putting customers first.
To remain competitive and capture buy-side investments, sell-side brokers need to provide tailored offerings and a differentiated experience.
In this podcast, Pradip Patiath, senior partner at McKinsey & Company, discusses how innovation and digitalization are changing the insurance sector and how insurance companies must evolve to meet consumer demands.
Women need to embrace their power—and organizations need to support them—to take their rightful place in the technology sector.
Insurers’ traditional agent-led model is less and less able to keep up with consumer expectations. To succeed in the future, insurers will need to attract “digital natives” and give them opportunities to make a difference.
Following in-depth interviews with prominent CMOs, we found that it’s more important than ever for financial services firms to make a connection with clients as technology continues to disrupt traditional marketing techniques.
In conversations with more than 50 limited partners around the world, we found that industry leaders expect to see general partners take an increasingly sophisticated and effective approach to their talent agendas.
In this podcast, Colin Walsh, CEO and founder of Varo Money, discusses the role technology has been playing to transform the banking sector and the skills he looks for in his team to thrive through change.
Infrastructure firms must know what talent to look for and where to find it.
An analysis of the profiles of leaders who have made these transitions provides some answers.
In this podcast episode, Rainer Baumann, managing director for Head Group Digital and Information at Swiss Re, discusses the importance of organizational agility—and the steps to help develop it—to survive in today’s VUCA world.
The first step on the path to organizational change may be as simple as asking, “Why do we do it that way?”
Insurance companies are underestimating the scope and pace of digital disruption in their industry. Finding the right digital talent and capabilities will be key to meeting customer expectations and capturing the full value of digital.
A combination of heightened customer expectations and sweeping technological change—including advances in next-generation robotics and virtual reality—are poised to transform the way the real-estate industry operates.
The top investor organizations are upping their game when it comes to top talent. Here’s how.
“Robo advisors” are threatening to upend the business of financial advisors everywhere. Or are they? A closer look at four plausible scenarios offers practical insights for financial planners eyeing an uncertain future.
Banks, asset managers, and insurance companies can no longer get by with an incomplete understanding of their customers. Thriving in the new era of customer centricity requires a new kind of leader.