In this next installment in our Leadership Perspectives video series, Heidrick & Struggles’ François-Xavier Ragot speaks to Marc Raisière, CEO of Belfius Bank, one of the largest banks in Belgium. Raisière shares some of the key success factors that have helped Belfius achieve record profits since he became the bank’s CEO in 2014, as well as how he makes sure he and his teams are making meaningful and inspired decisions within a culture of humility and accountability. He also discusses how ESG imperatives are changing the role of financial services organizations and how he considers the balance between being innovative and disciplined. Finally, Raisière shares what he sees as the difference between a good leader and a great leader.

About the interviewer

François-Xavier Ragot (fxragot@heidrick.com) is a principal in Heidrick & Struggles’ Paris and Brussels offices and a member of the Financial Services Practice.